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Contact Just Borrow

Website help, service questions, or a message that does not look right? Start here so you know who can help.

How can I reach Just Borrow customer service?

Send us a message using the form below. Our support team will reply by email.

Request an email reply

We use your email, topic and message to respond. This is not a loan application. Do not include Social Security numbers, bank or card details, passwords or application documents. Read our privacy policy for details.

Who can help with a payment or loan balance?

Contact the lender named in your loan agreement for payment dates, balances, repayment changes or the status of an approved loan. Just Borrow does not service loans and cannot access or change a lender’s account.

If you are still exploring, the request and lender-review steps explain who does what.

Is there a Just Borrow login or app?

This Just Borrow site has no customer account login or mobile app. If your lender offers an account portal, use the address in your agreement. Check the lender’s identity before entering a password or payment details.

Received a text using the Just Borrow name?

Just Borrow does not send text messages. An unexpected message using our name could be an impersonation attempt. Do not use its links, send payment or share a verification code. A lender or supplier may contact you under consent you gave them; check that sender independently.

Names and logos can be copied into spam emails, advertisements and fake apps. Navigate to the site yourself and verify any loan-related request using the contact details in your lender’s agreement.

What is Just Borrow?

We help people in the USA understand and explore loan options. Read about the Just Borrow service or review the loans and borrowing needs we cover.